The vast majority of support requests we receive are not due to product malfunction but to the operating environment. Please read the following first before engaging in expensive logistic costs.
We have been manufacturing monitors since 1977 and active monitors since 1993 and have very little after sales issues.
All our products are individually tested and calibrated before leaving our factory. They left in perfect condition and perfectly calibrated according to our specifications.
In normal conditions of use, our products remain stable over time and there is no need for any service or re-calibration. Hereunder are answers to comments we have had from customers over the decades. The majority of after-sales comments relates to the environment and setup and not to the monitors themselves.
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