A solid blue LED means your AVAA successfully connected to your Wi-Fi network.
If your smartphone cannot see the device in the app, it usually means your phone and AVAA are connected to different networks or the app cannot reach the device.
Step 1 – Check that your phone and AVAA are on the same Wi-Fi network
- Open your phone’s Wi-Fi settings.
- Confirm which network your phone is connected to.
- Make sure this is the same network you used during AVAA setup.
⚠️ Phones often automatically reconnect to a preferred or stronger network without warning.
Step 2 – Disable mobile data temporarily
Some smartphones switch between Wi-Fi and mobile data automatically, which can prevent device discovery.
- Turn OFF mobile data.
- Reopen the AVAA app.
- Check if the device appears.
Step 3 – Avoid split or mesh networks (if applicable)
Device discovery can fail if:
- You are using Wi-Fi repeaters
- You have multiple routers or mesh systems
- Your phone switches between 2.4 GHz and 5 GHz networks
Try:
- Connecting your phone to the main router
- Ensuring the AVAA connects to a 2.4 GHz Wi-Fi network if required
Step 4 – Refresh the connection
- Close the AVAA app completely
- Reopen it
- Wait 10–20 seconds for device discovery
Step 5 – If the device still does not appear
Try restarting:
- The AVAA unit
- Your router
- Your smartphone
💡 What the LED Means
- Solid blue LED: AVAA is connected to Wi-Fi successfully
- Breathing or blinking blue: AVAA is trying to connect
📩 Still not working?
Please contact PSI Audio support and include:
- Your router model
- Phone model
- Wi-Fi type (mesh / repeater / single router)
- Screenshot of the app
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